We aim to despatch all goods in stock as quickly as possible. We will send you an email when the item is despatched along with tracking details. For bikes, please allow 2 days of processing time for the build and pre-delivery inspection.
| DELIVERY OPTION | COST | LEAD TIME* |
| Click and Collect | Free | Available same day if in-store |
| Standard Delivery (orders below £40) Royal Mail T48 | £2.95 | 2-4 working days |
| Standard Delivery (orders over £40) Royal Mail T48 | Free | 2-4 working days |
| Priority Delivery Royal Mail T24 | £3.95 | 1-2 working days |
| Bulky Item Delivery** | £19.99 | 2-4 working days |
| Boxed Bike Delivery (below £1000) | £19.99 | 5-7 working days |
| Boxed Bike Delivery (over £1000) | FREE | 5-7 working days |
Personal Bike Delivery sub £1500 bike (South East England only)
| £24.99 | 5-7 working days |
| Personal Bike Delivery above £1500 (Anywhere in UK exc. Scotland, ) | Free | 7-9 working days |
We also offer a Personal Bike Delivery service across England and Wales. One of our expert team delivers and hands over the bike to your door, ensuring it's set up correctly for you. And no huge box to recycle at the tip!
About Boxed Bike Delivery
We will build the bike, perform the pre-delivery inspection, and pack the bike in a box for despatch to you. You will need to unpack the bike, align the handlebars, add on pedals, and adjust the saddle. For home delivery of a ready-to-ride bike, with the handover from an ACTiV staff member, choose our Personal Bike Delivery service.
For delivery enquiries regarding your order, please contact
sales@activcycles.co.uk or telephone: 01233 424002
*The delivery times given are for items in stock. If the item is at the supplier’s warehouse or on pre-order with an expected date, we will contact you to let you know the estimated despatch date.
**Bulky items include bike frames, bike forks, groupsets, rollers, turbo trainers, track pumps, wheels, and work stands.