Stay calm and ride
We are still open for business during Covid-19. Open: Tues - Fri: 10am - 4.30pm | Sat: 9am - 5:30pm | Sun / Mon: Closed
ACTiV Cycles has carefully reviewed the Government’s advice and guidance with regards to Covid-19. Their strategy is to continue to slow down the transmission of the virus. It is also vital to keep the economy going and ensure all businesses large and small carry on, being able to provide support and employment for their staff and goods and services for their customers, for as long as it is safe and appropriate to do so.
So with that in mind, ACTiV Cycles is open for business at the time of writing but we have also put in place a strategy to ensure we follow all appropriate guidance and put the safety and well-being of our customers and staff at the forefront of at all times.
We would like to remind you that although some coronavirus restrictions across the country are being relaxed, the disease is still present and we still need to keep customers and staff safe.
Your first point of contact should be email firstname.lastname@example.org and we aim to reply within 24 hours.
We will continue to answer the phone during open hours, but we are a small team and not always able to take all calls, so you may get an automated reply during busy periods or when the store is closed.
Finally, we are doing our best to provide everyone a good level of service on new sales and in the workshop, especially to NHS workers. But during these difficult times we are not always able to act as quickly as we would like. When we rely on others to deliver bikes and parts it is very difficult to estimate accurate delivery times at present, so we thank all our wonderful customers for your understanding and continued support in these challenging times.
ACTiV is more than a great bike shop in Kent. We are a team of experts in cycles, who go that extra mile to make and keep our customers happy.
One of the largest Trek dealers in the UK, we cater for every style of cycling. We also sell the fun range of Electra bikes. We have Trek bikes, gear, servicing, professional bike fitting and also organise local rides.
Whether you are a leisure cyclist, a keen road rider or mountain biker from Folkestone, Hythe, Dover, Ashford or Canterbury, ACTiV is your local bike shop. Pop in store for Trek bikes, cycle clothing, cycling accessories, bike repairs and more.
All this under one roof in Folkestone, makes ACTiV a unique cycles store.
Tuesday - Friday: 10 - 4.30
Saturday: 9 - 5.30
Sunday / Monday: Closed, gone cycling!
When you find yourself becoming good friends with the staff and management of a shop you know it's a good one. And this is a great one. Well worth a (regular) visit and the Thursday night rides are great too. ...
Always very friendly and helpful... ...
A bit of a drive for us Rochester kids, but @activfolkestone just gave my bike the servicing of its life! The gears change like bullets now………….From @ Love Rochester ...
Great service friendly staff, we've used them for years and they have always been fab for service and purchases! ...
This bike shop is excellent. Friendly knowledgeable staff who are always helpful and give loads of free advice. An invaluable shop to a novice cyclist like myself, they are always happy to check bike over meaning I can enjoy cycling knowing that my bike is safe and reliable. Thank you all of you. ...
Thanks for the help and water today! ...
Great shop with friendly staff that know what they're talking about which is nice to see these days. Most other places just want to sell you anything & don't seem to spend the time with you to find out what you're after nor do they offer the service you'd get from these guy's & girls. Keep up the good work :-) ...
Amazing service, called at 10am...new bike prepped and all measured and fitted by 4pm! ...