We are still open for business during Covid-19. Open: Tues - Sat: 9am - 5:30pm | Sun / Mon: Closed

01303 240110


View the Range

Trek for road, mountain, cyclocross or leisure


Service & Repairs

Our in house mechanics will repair and care for your bike


Spares & more

Cyclewear, Bontrager spares & accessories, Oakley eyewear, GoPro cameras


For Your Comfort

Expert fitting included with every new Trek. Fitting for any brand by appointment

Welcome to ACTiV Cycles


ACTiV Cycles Covid-19 Statement

ACTiV Cycles has carefully reviewed the Government’s advice and guidance with regards to Covid-19. Their strategy is to continue to slow down the transmission of the virus. It is also vital to keep the economy going and ensure all businesses large and small carry on, being able to provide support and employment for their staff and goods and services for their customers, for as long as it is safe and appropriate to do so.

So with that in mind, ACTiV Cycles is open for business at the time of writing but we have also put in place a strategy to ensure we follow all appropriate guidance and put the safety and well-being of our customers and staff at the forefront of at all times.

  • We are committed to the health and wellbeing of our staff and customers and will regularly review best practice and latest guidelines.
  • We are vigorously implementing the highest standards we practically can of transmission prevention in the store, including for instance, regular cleaning of all frequent hand-touch points such as the PDQ (Card payment) machines and the counter area.
  • Our staff will observe the 2 metre distance rule from customers and colleagues as far as practically possible. We encourage customers to do the same.
  • Numbers of customers on the shop floor will be limited to four at one time, so more than this may need to queue outside with 2 metre spacing.
  • Hand washing and sanitising facilities are available for customers and all our staff have committed to wash hands thoroughly at least every hour.
  • You can be assured of a warm welcome as ever when you enter the shop but we ask you to respect our policy of no shaking of hands or physical contact.
  • If any of our customers are feeling unwell, we ask you not to come to the store until you have recovered.

Additional services in place

  • We can offer a pickup and return on bikes for service at small charge.
  • Remote payment by BACS or Remote payment over the phone.

We would like to remind you that although some coronavirus restrictions across the country are being relaxed, the disease is still present and we still need to keep customers and staff safe.

Your first point of contact should be email activfolkestone@gmail.com and we aim to reply within 24 hours.

We will continue to answer the phone during open hours, but we are a small team and not always able to take all calls, so you may get an automated reply during busy periods or when the store is closed.

Finally, we are doing our best to provide everyone a good level of service on new sales and in the workshop, especially to NHS workers. But during these difficult times we are not always able to act as quickly as we would like. When we rely on others to deliver bikes and parts it is very difficult to estimate accurate delivery times at present, so we thank all our wonderful customers for your understanding and continued support in these challenging times.

ACTiV is more than a great bike shop in Kent. We are a team of experts in cycles, who go that extra mile to make and keep our customers happy.

One of the largest Trek dealers in the UK, we cater for every style of cycling. We also sell the fun range of Electra bikes. We have Trek bikes, gear, servicing, professional bike fitting and also organise local rides.

Whether you are a leisure cyclist, a keen road rider or mountain biker from Folkestone, Hythe, Dover, Ashford or Canterbury, ACTiV is your local bike shop. Pop in store for Trek bikes, cycle clothing, cycling accessories, bike repairs and more.

All this under one roof in Folkestone, makes ACTiV a unique cycles store.

Opening Hours

Tuesday - Saturday: 9 - 5.30

Sunday / Monday: Closed, gone cycling!

01303 240110

Trek Logo - ACTiV is a TREK Premier Dealer
Electra Logo - ACTiV sell a range of Electra bikes
Bontrager Logo - ACTiV sell a wide range of Bontrager components and accessories

Customer Reviews

When you find yourself becoming good friends with the staff and management of a shop you know it's a good one. And this is a great one. Well worth a (regular) visit and the Thursday night rides are great too. ...
via Facebook

Always very friendly and helpful... ...
via Facebook

A bit of a drive for us Rochester kids, but @activfolkestone just gave my bike the servicing of its life! The gears change like bullets now………….From @ Love Rochester ...
via Twitter

Great service friendly staff, we've used them for years and they have always been fab for service and purchases! ...
via Facebook

This bike shop is excellent. Friendly knowledgeable staff who are always helpful and give loads of free advice. An invaluable shop to a novice cyclist like myself, they are always happy to check bike over meaning I can enjoy cycling knowing that my bike is safe and reliable. Thank you all of you. ...
via Facebook

Thanks for the help and water today! ...
via Facebook

Great shop with friendly staff that know what they're talking about which is nice to see these days. Most other places just want to sell you anything & don't seem to spend the time with you to find out what you're after nor do they offer the service you'd get from these guy's & girls. Keep up the good work :-) ...
via Facebook

Amazing service, called at 10am...new bike prepped and all measured and fitted by 4pm! ...
via Facebook

See All Customer Reviews

ACTiV News and Rides